Travokro Policy
Refund Policy | Travokro
Review our operational rules, timelines, and guidelines to ensure clear coordination and plan your trip confidently.
Policies & Terms
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Need Policy Clarification?
If you have specific questions about tour rules or traveler obligations, reach out to our team.
Contact Support →Refund Policy
Once a cancellation is approved, refunds are calculated and processed according to the details below:
- Original Payment Method: Refunds are processed back to the original bank account, card, or UPI ID used during reservation.
- Timeline: Processing generally takes 5 to 10 business days after receiving supplier confirmations.
- Non-Refundable Additions: Bank payment gateway fees, booking convenience charges, and local permit fees cannot be refunded.
- Partial Tour Cancellations: No refunds are issued for unused services on the tour, such as missed meals, hotel checkouts before the booked date, or sightseeing spots missed due to timing delays.
General Travel Notice
Please note that mountain weather is volatile. Travokro coordinates closely with local administration and traffic control. Minor deviations in hotel properties or routes may be executed during active landslides or snowfall blocks to ensure traveler safety, and will be communicated transparently.